FAQ

How do I know if my order has been shipped?
When your order is ready to be shipped, you will receive a shipment confirmation e-mail. The majority of our orders are shipped within 1-2 business days after the order has been placed. 

What shipping method do you use? We ship via USPS (United States Postal Service) with delivery or signature confirmation. We offer first class standard shipping to the USA (5-7 business days), Signature Confirmation which is standard shipping with signature required upon delivery and Express shipping (1-2 business days). International orders may take up to 15 business days or longer to arrive. You may track your order by visiting www.USPS.com.

How is my order processed?
All orders are processed and shipped on business days only, Monday through Friday, excluding major holidays. Orders placed on Saturday, Sunday, after normal business hours or Holidays will be processed on the next business day. Most orders are processed with 24-48 hours after receipt.

Does La'Jazz Cosmetics ship Worldwide?
Yes! We ship Internationally/Worldwide.

What payment options do you accept?
We accept payments via Credit Card and PayPal in US Dollars only. PayPal allows customers to pay using their credit and debit cards, PayPal account balances, and bank accounts securely without sharing your personal information. Please be sure your billing and shipping address match your card to avoid delays.

Are La'Jazz Cosmetics tested on animals?
No! La'Jazz Cosmetics are not tested on animals. All ingredients are listed on the lipstick seal.

RETURN POLICY
We will gladly accept exchanges on Lipstick within 3 days of receiving your order. Items must be unused with seals intact.  We reserve the right not to accept an exchange for any reason. Customers are responsible for return shipping cost. We do not give refunds or credits. All sales are final. Please email [email protected] for any other questions or concerns.